VISIT OUR
STORE IN Kireka
Kireka , Jinja Road
FREQUENTLY ASKED QUESTIONS
Yes, absolutely! We make every effort to ensure the photos on our website accurately represent the car accessories you'll receive. We photograph many of the actual products we stock right here. While minor colour differences can sometimes occur due to screen settings, the item's design, features, functionality, and fitment (for the specified vehicles) will match what you see. Your satisfaction is our priority, so if you ever feel an item is significantly different, please contact us immediately so we can assist you.
You will receive a physical, printed copy of your sales receipt immediately after making your purchase at our store.
If you'd also like a digital copy sent to your email, please provide your email address at the checkout counter, and we'll gladly send it over for your records
- imeframe: Stores typically allow returns within a set period after purchase, often between 14 to 30 days.
- Condition: To be eligible for a return, items usually need to be in unused, original condition, complete with all original packaging, tags, and any included accessories. Items showing signs of use or installation may not be accepted unless they were faulty when purchased.
- Proof of Purchase: You will generally need to provide the original sales receipt (the printout or email copy you received) as proof of your purchase.
- Process: Returns are typically made by bringing the eligible item and your receipt back to the store where you originally bought it.
- Outcome: Depending on the store's policy and the reason for the return, you might be offered a refund (often to the original payment method), an exchange for another item, or store credit.
- Common Exclusions: Be aware that many stores do not allow returns on certain types of products. For car accessories, this might include electrical parts once the packaging is opened or they've been installed, special order items, or products marked as 'final sale' or 'clearance'.
